Did you know? Nearly 43% of cyberattacks target small and medium e-commerce businesses. That’s exactly why we treat your privacy as seriously as we treat our Zari silk craftsmanship.
At Royal Resham, your trust is more valuable than any transaction. This Privacy Policy explains how we collect, use, protect, and safeguard your personal data in compliance with Indian e-commerce regulations.
We believe transparency builds loyalty — and loyalty builds legacy.
Our Commitment to Your Privacy
When you shop with us, you’re not just purchasing a saree. You’re sharing personal information. We honor that responsibility with strict data protection protocols.
We comply with:
- The Information Technology Act, 2000 (India)
- Applicable Indian e-commerce and consumer protection laws
- Secure digital payment standards
(👉 External link suggestion: Link to Government of India IT Act page)
(👉 External link suggestion: Link to RBI digital payment security guidelines)
What Information We Collect
We collect only what’s necessary to process your orders and improve your shopping experience.
1️⃣ Personal Information
- Full Name
- Shipping & Billing Address
- Email Address
- Mobile Number
2️⃣ Payment Information
- Card/UPI details (processed via secure payment gateways)
- Transaction references
Important: We do not store your full card details on our servers.
3️⃣ Technical Data
- IP address
- Device type
- Browser information
- Cookies for site functionality
How We Use Your Information
Your data is used strictly for legitimate business purposes:
- ✅ Order processing and delivery
- ✅ Payment verification
- ✅ Customer support
- ✅ Fraud prevention
- ✅ Improving website performance
- ✅ Sending order updates and offers (only if you opt-in)
We do not sell, rent, or trade your personal information.
Payment Security & Encryption
We use secure SSL encryption to protect your transactions.
All payments are processed through trusted third-party gateways that comply with PCI-DSS security standards.
Your payment safety includes:
- 🔒 Encrypted checkout
- 🔒 Fraud detection systems
- 🔒 Secure OTP authentication
- 🔒 Limited internal data access
Cookies & Tracking Technologies
Cookies help us enhance your browsing experience.
We use cookies to:
- Remember your cart items
- Improve page load speed
- Analyze traffic trends
- Personalize your experience
You can disable cookies in your browser settings, though certain features may not function optimally.
Data Sharing Policy
We may share limited information with:
- Shipping partners (for order delivery)
- Payment processors
- Legal authorities if required by law
We ensure every partner follows strict confidentiality standards.
Your Rights Under Indian Law
You have the right to:
- Access your personal data
- Request corrections
- Request deletion (where legally permissible)
- Withdraw marketing consent anytime
To exercise these rights, contact us via our [Contact Us Page – Internal Link Placeholder].
You may also review our [Terms & Conditions – Internal Link Placeholder] for related policies.
Data Retention Policy
We retain your information only as long as necessary for:
- Order completion
- Legal compliance
- Tax and audit purposes
After that, data is securely deleted or anonymized.
Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
Updates to This Privacy Policy
We may update this policy as laws or security practices evolve.
When we do, we’ll update the “Last Revised” date at the bottom of this page.
Contact Us
If you have any privacy-related concerns, please reach out to us through our official support channels.
Your trust is the fabric that holds Royal Resham together.
Frequently Asked Questions (FAQ)
1. Is my payment information safe on Royal Resham?
Yes. All transactions are encrypted and processed via secure, PCI-compliant payment gateways.
2. Does Royal Resham sell customer data?
No. We never sell, rent, or trade your personal information.
3. Can I request deletion of my personal data?
Yes. You may contact us to request data correction or deletion, subject to legal requirements.
4. Are cookies mandatory to use the website?
No, but disabling cookies may limit certain features like saved cart items.
5. How does Royal Resham comply with Indian data protection laws?
We operate in accordance with the Information Technology Act, 2000 and relevant Indian e-commerce regulations.